1. Overview
Manifest Journeys respects the privacy of travellers and aims to handle personal information responsibly. This policy applies to information submitted through website forms, booking enquiries, communication channels and other interactions related to our services.
2. Information We Collect
Depending on the service requested, we may collect information such as:
- Name and contact details.
- Email address and phone number.
- Travel destination, dates and number of travellers.
- Accommodation, transportation or itinerary preferences.
- Special requests or additional information you choose to provide.
3. How We Use Information
Information may be used to:
- Respond to travel enquiries and requests.
- Prepare quotations and customised itineraries.
- Arrange hotels, transportation and other requested services.
- Communicate booking confirmations, changes and support information.
- Improve our website, services and customer experience.
4. Information Sharing
We may share relevant information with trusted service providers when it is necessary to fulfil a requested travel service. For example, information may need to be shared with hotels, transport providers or other travel suppliers involved in your booking.
We do not intend to sell personal information for advertising purposes. Information may also be disclosed where required by applicable law or a lawful request.
5. Payments
Where payments are processed through a third-party payment provider, payment information may be handled by that provider according to its own privacy and security policies.
Manifest Journeys does not ask travellers to share passwords, OTPs or payment PINs through ordinary communication channels.
6. Cookies & Analytics
The website may use cookies or similar technologies for basic website functionality, preferences, analytics or improving the user experience.
Browser settings may allow you to control or disable certain cookies. Some website features may work differently when cookies are disabled.
7. Data Security
We take reasonable measures to protect information against unauthorised access, misuse, alteration or disclosure. However, no method of online transmission or storage can be guaranteed to be completely secure.
8. Data Retention
Personal information may be retained for as long as reasonably necessary to fulfil the purpose for which it was collected, manage bookings, provide support, maintain records or comply with applicable obligations.
9. Your Choices
You may contact Manifest Journeys to ask about personal information that you have provided or to request correction of inaccurate information, subject to applicable requirements.
You may also choose not to provide certain information, although this may prevent us from arranging particular services or responding fully to an enquiry.
10. Children's Privacy
Our website and travel services are intended for general audiences. We do not knowingly request unnecessary personal information from children. Where travel information concerning a minor is required for a booking, it should be provided by a parent, guardian or authorised traveller.
11. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, website practices or applicable requirements. The latest version published on this page will apply to information handled under the updated policy.
12. Contact Us
For privacy-related questions or requests, please use the official contact details published on the Manifest Journeys website.
Last updated: September 2026